Privacy Policy

Pillow Pop (we”, us”, our\”) respects your privacy and is committed to the security of your private information. This Privacy Policy explains how we collect, use, share, and protect your information when accessing our site or purchasing our products.

1. Information We Collect

We collect the following types of information:

Personal Information you provide: Name, e-mail address, shipping/delivery address, telephone number, payment information, etc., when ordering, joining us on our site, joining our newsletter or contacting.

Automatically collected information: Cookies, Web analytics, log files may be used by us to automatically gather information such as browser types, IP addresses, visited pages, time on site, site of referral and other similar usage information.

Consent-based marketing information: If you opt to receive our marketing communications, we retain preferences and consent so we may send product offers, news and promotions.

2. How We Use Your Information

We process your data on these grounds:

• To process and fulfill your orders, including shipping and payment.
• To provide assistance and customer service.
• To send order confirmations, updates and  receipt.
• To send promotional goods (if and only if opting-in).
• Making our site, products and services even better.
• Compliance with legal and regulatory needs.

3. Sharing and Disclosure

Individual data is not sold by us. We might share information with:

• Third parties like service providers assisting in operating (shipping and payment services).
• Marketing or analytics partners (as required).
• Regulatory or law enforcement agencies when mandated by law.

4. Tracking and Cookies

We utilise cookies and other similar technologies to:

• Improve site usability (e.g., remember your cart).
• Know how visitors interact with our site.
• Personalize your experience (if you agree).
• Cookies are disabled by browser preferences, but some features will be disabled.

5. Security

We use commercially reasonable measures to protect your information, including encryption, secure servers and restricted access. However, no system is completely secure.

6. Children’s Privacy

We do not knowingly collect personal information from children under 18 years old. If you believe a child under 18 has provided such information, contact us and we will remove it.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct or delete your personal data.
• Retraction of consent to direct marketing.
• Opt out of data sharing for promotional purposes.

8. Policy Changes

We might change this policy over time. We will publish updates here and if it is a significant change then we will let you know by email or by a big announcement on our site.